Certifications, Traceability and Customer Satisfaction

In order to constantly ensure the quality required by our customers (customer specifications) for our products and to guarantee traceability and overall process monitoring, Kartonfabrik Porstendorf GmbH uses state-of-the-art computerised process control systems as well as the usual laboratory tests. Thus, the different process parameters (such as moisture, grammage, flexural rigidity, degree of sizing) are controlled, monitored and optimised.

Standardised samples are taken from every customer order and the greyboard is also tested in the laboratory to fixed specifications (international standards) with a variety of testing devices in addition to the computerised monitoring. Only products meeting all required quality criteria are released for distribution.

Laboratory tests:

Quality Assurance

In order to constantly ensure the quality required by our customers (customer specifications) for our products and to guarantee traceability and overall process monitoring, Kartonfabrik Porstendorf GmbH uses state-of-the-art computerised process control systems as well as the usual laboratory tests. Thus, the different process parameters (such as moisture, grammage, flexural rigidity, degree of sizing) are controlled, monitored and optimised.

Standardised samples are taken from every customer order and the greyboard is also tested in the laboratory to fixed specifications (international standards) with a variety of testing devices in addition to the computerised monitoring. Only products meeting all required quality criteria are released for distribution.

ISO-Certification

As a manufacturer of grey cardboard, Kartonfabrik Porstendorf GmbH was certified according to DIN EN ISO 9001 (quality management standard) in 2006 and was one of the first companies to be certified according to DIN EN ISO 9001:2008 at the beginning of 2009.
Customer orientation is a high priority for us and it is not only with the help of our quality management system that we ensure a consistently high level of quality for our products.
The 9001 standard defines the requirements for a globally valid quality management system (QM system), with which an organization must demonstrate its ability to provide products that meet customer and regulatory requirements and also strive to continuously increase customer satisfaction. This standard provides a framework for a comprehensive documented and implemented quality management system and the eight principles of quality management:

1. customer focus
2. management accountability
3. involvement of the people involved
4. process-oriented approach
5. system-oriented management approach
6. continuous improvement
7. fact-based decision-making approach
8. supplier relationships for mutual benefit

DIN EN ISO 9001:2015 – Download certificate

Guaranteed Food Safety

The products of Kartonfabrik Porstendorf GmbH are regularly tested for food safety by an accredited external laboratory. The results of these tests guarantee that our national and international customers in the food industry can use our gray cartonboard without any problems.
In addition, only auxiliary materials (inks, glues) whose food safety has been certified by our suppliers and verified by laboratory reports are used in production.